Q&A
Can I use BMI in DeltaHealth Hospital · Shanghai?
Since October 2018, DeltaHealth Hospital · Shanghai has joined Basic Medical Insurance (level three) as a high-level non-public medical institution and granted with cross provincial reimbursement and E-settlement.
What are the working hours of DeltaHealth Hospital's Outpatient, Emergency, and Health Screening Center?
Open Hours-Outpatient: Monday to Saturday, 8:00-12:00, 13:00-21:00
Emergency: Monday to Sunday, 7*24 Hours
Health Screening Center: Monday to Friday, 8:00-17:00
VIP vaccination clinic: Monday, Wednesday, Friday, Saturday & Sunday, 8:00-12:00,13:00 -17:00
Outpatient registration opens from 8:00 -11:30,13:00- 16:30
Based on the professional strengths of cardiology and cardiovascular surgery, the 24-hour reception system has been set up to activate the green channel at any time for all kinds of acute, critical and severe cardiovascular patients, especially those with myocardial infarction and aortic dissection, so as to treat patients in a quick and effective way.
24-hour chest pain emergency hotline: 021-67007783
How can commercial insurance patients seek medical treatment with direct billing ?
DeltaHealth Hospital · Shanghai has established partnership with more than 60 commercial insurance companies to provide efficient and convenient billing service for patients.
The VIP Medical Department, located on the second floor of the Outpatient, provides high-end, private, patient-centered and international medical services and professional insurance settlement for commercial insurance patients and those needing English services. For different insurance programs and policies, our business office will do their best to help you clearly understand the details. If you have any question about insurance, please email to FIN-ASSIST@deltahealth.com.cn or call 4008-210-277.
Do I have to make an appointment to see the doctor? Can I make an appointment on the very day? Can I register on-site?
The appointment system is implemented in our hospital. You are advised to make an appointment by phone or online in advance to ensure that you can see the designated doctor without long waiting. If you do not have an appointment, we will do our best to assist you, but you may need to wait.
How can I make an appointment?
Whether it is your first time going to DeltaHealth Hospital or not, you can make an appointment by phone or online. Tel: 4008-210-277.
Can I make an appointment with speciality directly? Or is GP preferred?
You can make an appointment with a specialist directly. If you are not sure which department you should visit based on your conditions, you are suggested to make an appointment with GP.
What are the disciplinary features and open departments of the hospital?
DeltaHealth Hospital · Shanghai, with the internationally renowned medical professionals, is specialized research and innovation of in cardiovascular and oncological diseases. The hospital has departments like cardiology, cardiovascular surgery, medical imaging and intervention, thoracic surgery, and oncology, etc. All-round services are provided for patients by leveraging specialty advantages. At the same time, DeltaHealth hospital also has comprehensive clinic departments including GP, internal medicine, gynecology, pediatrics, E.N.T, ophthalmology, TCM, nutrition, rehabilitation, emergency. Vaccination center was approved by Health Commission in 2017 to serve the patients.